Terms of Service
Last updated: December 17, 2024
Summary (non-binding)
This summary is for convenience only. The full text below is the official policy.
- •These terms apply when you use our website or engage our services.
- •Project scope, timeline, and payment terms are defined in individual agreements.
- •Upon full payment, you own custom work created for your project.
- •We provide a 30-day warranty period after project completion.
- •Questions? Contact us at hello@dtxel.com.
1. Agreement to Terms
By accessing our website at dtxel.com or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Services
DTXeL provides software development, web development, mobile app development, and related technical services. The specific scope, timeline, and deliverables for each project are defined in individual project agreements or statements of work.
3. Engagement and Payment
Project Agreements
All projects require a signed agreement or statement of work outlining scope, timeline, deliverables, and payment terms before work begins.
Payment Terms
Unless otherwise specified in your project agreement:
- Fixed-scope projects: 30% upfront, 40% at midpoint, 30% upon completion
- Retainers: Monthly payment due at the beginning of each period
- Dedicated developers: Monthly payment due at the beginning of each period
Late Payments
Invoices are due within 14 days unless otherwise specified. Late payments may result in work suspension and may incur a late fee of 1.5% per month.
4. Intellectual Property
Client Materials
You retain all rights to materials you provide to us (logos, content, data, etc.). You grant us a license to use these materials solely for providing our services.
Deliverables
Upon full payment, you own all custom code, designs, and materials created specifically for your project, unless otherwise specified. We retain ownership of our pre-existing tools, libraries, and methodologies.
Portfolio Rights
Unless you request otherwise in writing, we may use project descriptions and screenshots in our portfolio and marketing materials.
5. Confidentiality
We will keep all information you share with us confidential and will not disclose it to third parties without your consent, except as required by law or as necessary to provide our services.
6. Warranties and Disclaimers
We warrant that our services will be performed in a professional and workmanlike manner. We provide a 30-day warranty period after project completion to address any bugs or issues related to our work.
The website and services are provided "as is" without any warranties, express or implied. We do not guarantee specific results or outcomes from our services.
7. Limitation of Liability
In no event shall DTXeL be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
8. Project Changes and Cancellation
Scope Changes
Changes to project scope may affect timeline and cost. We will discuss any changes with you before proceeding and provide updated estimates.
Cancellation
Either party may cancel a project with written notice. In case of cancellation:
- You are responsible for payment for work completed
- Deposits are non-refundable unless we fail to deliver agreed milestones
- We will deliver all completed work and materials
9. Indemnification
You agree to indemnify and hold DTXeL harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any third-party rights.
10. Governing Law
These terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation or, if necessary, binding arbitration.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the new terms.
12. Contact
For questions about these Terms of Service, please contact us.
Questions about these terms?
If you have any questions about our terms of service, we're here to help.
hello@dtxel.com